Refund policy

Returns are only accepted for items that arrive damaged and where the damage is not related to shipping services.

If you have any questions regarding a return, please contact us at info@cardwizard.gg.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong product, contact us as soon as possible so we can evaluate the issue and make it right.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status of your refund.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at: info@cardwizard.gg